Payments, Refunds & Cancellations
We accept Visa, MasterCard, American Express, Discover, checks and cash. Payments by check or cash must be made in person at your nearest TechShop location.
Membership Cancellations & Refunds
All membership purchases are final.
Recurring Membership Cancellation Policy
Recurring memberships may be canceled at any time if there are no outstanding contracts or commitments. Customers with outstanding contracts or commitments must fulfill the terms of their contract or commitment before canceling their recurring membership.
Recurring memberships must be canceled no less than 5 business days before the next billing due date or one additional membership term may be charged. To cancel a recurring membership, or for any other customer billing questions, please email the Accounts department of your primary TechShop location.
Accounts and Customer Billing email addresses are located in the Contact Us section at the top of each TechShop Location page.
Class Cancellations & Refunds
Class refunds or a class credit can be provided if you cancel at least 24 hours in advance of the class. There is no refund or class credit available if you do not call prior to 24 hours before the start of the class. Students must request a refund in person or by phone from the store where the original class registration fees were paid. If registration is made online, the student must request a refund from the TechShop location where the scheduled class is to be held.
Missed Classes Policy
There are no refunds, transfers, make-ups or deferments for missed classes. In most cases, cancellation without 24 hours' notice will result in a no-show fee. (This includes those who are using an unlimited class pass.) Please call the TechShop location holding your class if you believe you are going to be late or miss the class prior to the class.
TechShop reserves the right to cancel any class for any reason. Students enrolled in a class which is canceled will be notified by phone or email if a valid phone or email address has been provided. Students enrolled in a canceled class will be offered a class credit or refund for the class.
For all customer billing questions, please email the Accounts department for the TechShop location from which you purchased your membership or class.